Privacy Policy

Introduction

Concrete Contractors of Cleburne (“we,” “our,” or “us”) operates as a marketing and referral service connecting customers with concrete contractors. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Our Service Model

We operate as a marketing and referral platform. When you submit an inquiry through our website, we connect you with our selected service provider, Inner Loop Construction. We do not perform concrete work directly; rather, we facilitate connections between potential customers and qualified contractors.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Submit a contact form
• Subscribe to our newsletter
• Communicate with us via phone, email, or other means

This information may include:

• Name and contact information (email, phone number, address)
• Company name and business information
• Project details and requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location data

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Communicate with you about our services
• Process and fulfill service requests
• Improve our website and services
• Send you marketing communications (with your consent)
• Analyze website usage and trends
• Comply with legal obligations

Information Sharing and Disclosure

Selected Provider Disclosure

When you submit an inquiry through our website, we share your information with our selected concrete contractor partner, Inner Loop Construction. They may contact you by phone, text message, or email to discuss your project. This provider relationship allows us to ensure quality service delivery.

No Sale to Unrelated Third Parties

We do not sell, trade, or rent your personal information to unrelated third parties for their marketing purposes. Your information is shared exclusively with Inner Loop Construction to fulfill your service request.

We may also share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email service providers, analytics providers)
• Legal Requirements: When required by law or to protect our rights, property, or safety, or that of our users or others
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Retention

We retain your personal information for a period of three (3) years (1095 days) from the date of collection or your last interaction with our services, whichever is later. This retention period allows us to:

• Maintain records of service inquiries and referrals
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services based on historical data

After the retention period expires, we will securely delete or anonymize your personal information unless we are required by law to retain it longer.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Opt-Out Mechanisms

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

Opt-Out and Do Not Call Registry

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email we send
• Replying “STOP” to any text message you receive from us
• Contacting us directly using the contact information below
• Registering your phone number on the National Do Not Call Registry at donotcall.gov

We honor all Do Not Call (DNC) requests and maintain our own internal DNC list. If you request to be placed on our DNC list, we will not contact you for marketing purposes, though we may still contact you regarding active service requests or inquiries you have initiated.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: